The Office of Career Services
Library Building, Room 429 & 430
222-05 56th Avenue
Bayside, NY 11364
Phone: (718) 631-6297
Non-Retail Sales Supervisor
|Overview:||Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.|
|Duties:||Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business. Listen to and resolve customer complaints regarding services, products, or personnel. Provide staff with assistance in performing difficult or complicated duties. Monitor sales staff performance to ensure that goals are met. Formulate pricing policies on merchandise according to profitability requirements. Hire, train, and evaluate personnel. Analyze details of sales territories to assess their growth potential and to set quotas. Attend company meetings to exchange product information and coordinate work activities with other departments. Prepare sales and inventory reports for management and budget departments. Plan and prepare work schedules, and assign employees to specific duties.|
|Degree(s):||A.A. Liberal Arts and Sciences
A.S. Liberal Arts and Sciences (Mathematics and Science)
A.A.S. Management: Marketing Concentration
A.S. Business Administration (Accounting and Marketing)
|Job Outlook:||Employment in this field is projected to grow 5% to 8% percent from 2014 to 2024, which matches the average growth rate for all occupations.|
|Education Level:||Training for this occupation generally requires an Associate Degree from a 2 year or community college.|
* National data collected by the Department of Labor in 2014 with projections through 2024. For New York green job information please click here.
Understanding acquiring positions in this field may be enhanced through continuing academic study (i.e. earning a baccalaureate or a master's degree) and/or work experience in the field, Queensborough Community College has established transfer agreements with other institutions for students who wish to further pursue their educational goals. Students are highly encouraged to meet with one of our Career Services to fully understand the opportunities available through study in their degree program.