The Office of Career Services
Library Building, Room 429 & 430
222-05 56th Avenue
Bayside, NY 11364
Phone: (718) 631-6297
Sales Representative (Telecommunications)
|Overview:||Telecommunication systems sales representatives survey residential, commercial and industrial telephone company customers to identify their current telephone problems and future needs. They plan new devices including satellite and microwave to satisfy customer requests.|
|Duties:||They survey different segments of the population to determine their telephone, TV, computer service and fax needs. They differentiate their findings for commercial and residential customers.
They estimate the future communication needs for different age groups, family size, income groups for different geographical areas.
They advise telephone, communications and cable TV companies what kinds of technical equipment such as satellites and microwave transmitters they will need to service customers.
They conduct experiments with new communications equipment installed for clients to measure the quality of the communications and customer satisfaction.
|Degree(s):||A.A.S. Electronic Engineering Technology
|Job Outlook:||Employment of sales representatives (telecommunications) is expected to grow as fast as average through 2018. Job growth will result from the continued expansion in the variety and number of products sold and sales representatives will be needed to accommodate this expansion. Sales representatives can help ensure that retailers offer the latest products to their customers and businesses acquire the tools they need to increase their efficiency.|
|Starting Salary:||Experienced workers earn salaries plus commissions.|
|Salary Range (National Average):||$30,000 to $36,000|
|Education Level:||Training for this occupation generally requires an Associate Degree from a 2 year or community college.|
|Additional Training/Education:||A bachelor's or associate degree is required with a major in industrial distribution, electronics, communications engineering, marketing and business administration. In most firms new sales workers are trained by accompanying more experienced workers on sales calls.|
Understanding acquiring positions in this field may be enhanced through continuing academic study (i.e. earning a baccalaureate or a master's degree) and/or work experience in the field, Queensborough Community College has established transfer agreements with other institutions for students who wish to further pursue their educational goals. Students are highly encouraged to meet with one of our Career Services to fully understand the opportunities available through study in their degree program.