The Office of Career Services
Library Building, Room 429 & 430
222-05 56th Avenue
Bayside, NY 11364
Phone: (718) 631-6297
Training and Development Manager
|Overview:||They plan, coordinate and direct personnel training and staff development programs so that the work office has skills needed to meet the organization's goals. They plan and implement customer training programs designed to teach customers about the organization's products and services.|
|Duties:||They identify the organization's training program needs by comparing employees' present skills and knowledge with those needed to meet the organization's objectives.
They decide upon training content, the appropriate employees to be trained, the training methods, schedules and techniques to assess training effectiveness.
They develop ongoing management development programs to assure the organization has adequate managerial talent pool to draw upon for staffing vacant management positions.
They contract with universities, training institutes and consultants to provide technical and professional courses.
|Degree(s):||A.A. Liberal Arts and Sciences
A.S. Liberal Arts and Sciences (Mathematics and Science)
|Job Outlook:||Employment of education and training administrator is expected to grow faster than average through 2018 especially in training customers, individual and businesss in new technology. Organizations will need employee training to meet new regulations and to keep their skills up to date to support their mission.|
|Salary Range (National Average):||$32,000 to $38,000|
|Education Level:||Typically, a Bachelor’s Degree from a 4-year college (some are 5 years) is required to be considered for this occupation.|
|Additional Training/Education:||Education and training administrators generally require a bachelor's degree and often a master's degree in education or human resource management. Courses in educational administration and research, labor law, psychology, statistics and computer applications are very essential.|
Understanding acquiring positions in this field may be enhanced through continuing academic study (i.e. earning a baccalaureate or a master's degree) and/or work experience in the field, Queensborough Community College has established transfer agreements with other institutions for students who wish to further pursue their educational goals. Students are highly encouraged to meet with one of our Career Services to fully understand the opportunities available through study in their degree program.