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The Office of Career Services
Library Building, Room 429 & 430
222-05 56th Avenue
Bayside, NY 11364
Phone: (718) 631-6297

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Occupation Info


Training and Development Manager

Overview: They plan, coordinate and direct personnel training and staff development programs so that the work office has skills needed to meet the organization's goals. They plan and implement customer training programs designed to teach customers about the organization's products and services.
Duties: They identify the organization's training program needs by comparing employees' present skills and knowledge with those needed to meet the organization's objectives.

They decide upon training content, the appropriate employees to be trained, the training methods, schedules and techniques to assess training effectiveness.

They develop ongoing management development programs to assure the organization has adequate managerial talent pool to draw upon for staffing vacant management positions.

They contract with universities, training institutes and consultants to provide technical and professional courses.

Degree(s): A.A. Liberal Arts and Sciences 
A.S. Liberal Arts and Sciences (Mathematics and Science) 
Job Outlook: Employment of education and training administrator is expected to grow faster than average through 2018 especially in training customers, individual and businesss in new technology. Organizations will need employee training to meet new regulations and to keep their skills up to date to support their mission.
Salary Range (National Average): $32,000 to $38,000
Education Level: Typically, a Bachelor’s Degree from a 4-year college (some are 5 years) is required to be considered for this occupation.
Additional Training/Education: Education and training administrators generally require a bachelor's degree and often a master's degree in education or human resource management. Courses in educational administration and research, labor law, psychology, statistics and computer applications are very essential.
Recommended Skills:
  • Weighing out the options in a situation or a problem and logically choosing the best course of action.
  • Actively looking for ways to help people.
  • Paying attention to what other people are saying, and taking time to understand the points being made.
  • Assigning duties to others, motivating them, and evaluating their performance.
  • Allocating and budgeting your time for different tasks so that things get done when needed.
  • Using logic to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Talking, giving speeches, or speaking in a group to convey information, explain ideas, or give instructions.
  • Teaching others how to do something.
Recommended Values:
  • Having a level of income that will afford you with luxuries, and which will allow you to become financially independent.
  • Being able to decide on how to get something done without significant direction from someone else.
  • Being involved in helping other people in a direct way either individually or in a small group.
  • Doing something to contribute to the betterment of the world. Doing something for the greater good.
  • Gaining the respect of others by the nature and/or level of responsibility of your work.
 

* National data collected by the Department of Labor between 2008-2012.
* For New York salary data information please click here
* For New York green job information please click here.

Understanding acquiring positions in this field may be enhanced through continuing academic study (i.e. earning a baccalaureate or a master's degree) and/or work experience in the field, Queensborough Community College has established transfer agreements with other institutions for students who wish to further pursue their educational goals. Students are highly encouraged to meet with one of our Career Services to fully understand the opportunities available through study in their degree program.