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The Office of Career Services
Library Building, Room 429 & 430
222-05 56th Avenue
Bayside, NY 11364
Phone: (718) 631-6297

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Occupation Info


Patient Advocate

Overview: Patient Advocates plan, coordinate, and manage all aspects of a patient's care in the most efficient and cost-effective method possible. They assess the patient's illness or injury, organize health services needed and identify financial resources available for the patient's care.
Duties: Coordinate care of patients having a serious physical or mental illness or injury. Evaluate patient's life situation & abilities. Define recovery goals & services needed to achieve these goals.

They focus on determining appropriate level of care for the patient. They organize health care plans and treatment schedules for the patient and verify availability of medical support teams.

They estimate costs & negotiate prices for patient's treatments, therapies, transportation, equipment, and home modifications to assure that health care is delivered in a cost effective manner.

They verify the patient's eligibility for financial resources such as medical insurance, Medicaid, V.A., and community health aid. Make arrangements for return-to-work or school transitions.

Degree(s): A.A.S. Nursing 
A.A.S./B.S. QCC/Hunter Dual/Joint Nursing 
Job Outlook: Employment of health case managers is expected to increase faster than average through 2018 due to the increasing aging population who need assistance through medical crises.
Salary Range (National Average): $39,000 to $45,000
Growth: Growth
Education Level: Typically, a Bachelor’s Degree from a 4-year college (some are 5 years) is required to be considered for this occupation.
Additional Training/Education: A Bachelor's degree with certifcation in health case management is the usual training required for this occupation. Admission to a college training program in this field generally requires that applicants have a registered nurse license or state certification as a social worker. An associate degree in nursing is often the minimal level acceptable for training. Some programs lead to a master's in health care administration.
Recommended Skills:
  • Weighing out the options in a situation or a problem and logically choosing the best course of action.
  • Actively looking for ways to help people.
  • Paying attention to what other people are saying, and taking time to understand the points being made.
  • The ability to understand complex written paragraphs, instructions, or reports.
  • Using logic to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Being aware of the reactions of others, and understanding why they react the way they do.
  • Talking, giving speeches, or speaking in a group to convey information, explain ideas, or give instructions.
  • Composing and communicating your ideas in written form.
Recommended Values:
  • Being involved in helping other people in a direct way either individually or in a small group.
  • Doing something to contribute to the betterment of the world. Doing something for the greater good.
 

* National data collected by the Department of Labor between 2008-2012.
* For New York salary data information please click here
* For New York green job information please click here.

Understanding acquiring positions in this field may be enhanced through continuing academic study (i.e. earning a baccalaureate or a master's degree) and/or work experience in the field, Queensborough Community College has established transfer agreements with other institutions for students who wish to further pursue their educational goals. Students are highly encouraged to meet with one of our Career Services to fully understand the opportunities available through study in their degree program.